REMOTE Member Association Support Director ($120,000 – $145,000 / year)

REMOTE Member Association Support Director ($120,000 – $145,000 / year).The REMOTE Member Association Support Director is a high-level, strategic leadership role designed for seasoned international non-governmental organization (INGO) executives or federation management experts. Operating at the intersection of global strategy and localized execution, this position is responsible for scaling the organizational health, compliance, and programmatic impact of independent national Member Associations (MAs) across a global federation network.

As federated organizations shift toward hyper-localized models, the Support Director ensures that national branches possess the operational capacity, governance structures, and financial sustainability needed to thrive independently. This role requires a master coordinator—someone who can respect the legal autonomy of local boards while systematically driving global standards in safeguarding, internal operations, and monitoring, evaluation, accountability, and learning (MEAL). Managing a decentralized, cross-cultural team of technical advisors, the Director transforms abstract global mandates into practical, capacity-building frameworks that empower local leadership on the front lines of humanitarian and development initiatives.

REMOTE Member Association Support Director ($120,000 – $145,000 / year)

Background & Job Description

In a global federation structure (such as SOS Children’s Villages International or similar global networks), the international secretariat exists to enable, protect, and amplify the work of its independent national member associations. Historically, centralized top-down management models often stifled local initiative. Modern humanitarian architecture demands an intentional pivot toward localization—strengthening national entities so they can directly access local funding, manage domestic crises, and govern themselves with absolute transparency.

The Member Association Development and Support function serves as the primary technical engine for this organizational evolution. The Support Director leads this critical department, reporting directly to executive secretariat leadership. This division oversees the delivery of comprehensive global support systems spanning strategy design, impact programming, risk management, and back-office digital infrastructure.

The core mission of the Support Director is to bridge the gap between global policy compliance and local operational reality. Rather than acting as a rigid auditor, the Director operates as a collaborative capacity builder. By equipping national boards and executive teams with standardized, replicable toolkits, the Director helps member associations systematically reduce compliance risks while scaling their programmatic and fundraising independence.

Key Responsibilities

The Member Association Support Director owns a highly visible portfolio focused on institutional capacity building, risk mitigation, and operational excellence across the federation.

• Drive Strategy and Programme Quality: Oversee the development of MA capabilities in designing national operational strategies, evidence-based programming, advocacy, and robust MEAL frameworks.
• Strengthen Compliance, Risk Management, and Safeguarding: Provide specialized guidance to ensure all national entities fully implement the federation’s safeguarding approaches, incident management protocols, and anti-corruption measures.
• Optimize Internal Operational Capacities: Direct the deployment of support services aimed at upgrading MA back-office functions, specifically targeting human resources, financial management systems, ICT infrastructure, and cybersecurity resilience.
• Cultivate Member Association Autonomy: Design and implement knowledge-sharing ecosystems that allow national branches to learn from peer networks, reducing reliance on the global secretariat over time.
• Lead Cross-Functional Matrix Teams: Manage, mentor, and develop a diverse department of senior technical advisors, fostering an internal culture focused on agility, psychological safety, and performance excellence.
• Facilitate High-Level Conflict Resolution and Governance Support: Act as a trusted advisor to national boards during complex governance transitions, leadership restructuring, or structural organizational crises.

Qualifications

To effectively command authority across a multi-country network, the Support Director must possess extensive institutional experience and a sophisticated understanding of federated governance.

Education & Professional Background

• Master’s degree or higher in International Relations, Development Studies, Business Administration, Public Policy, Non-Profit Management, or a matching social science discipline.
• Minimum of 15 years of progressive, relevant professional experience specializing in the provision of global support services to a highly diverse network of national organizations or members.
• At least 5 years of senior-level, executive experience within an INGO, United Nations body, or an equivalent global federated network.

Competencies & Technical Skills

• Expertise in Federated Governance: Deep structural understanding of solid vs. dotted-line reporting matrices, balancing international compliance with local legal autonomy.
• Advanced Risk & Safeguarding Management: Proven track record of successfully overseeing institutional safeguarding frameworks and resolving complex financial or behavioral compliance incidents.
• Change Management Capabilities: Demonstrated experience driving large-scale digital or operational transitions across decentralized, multi-country teams.
• Linguistic & Cultural Agility: Absolute fluency in written and spoken English is mandatory; professional proficiency in French, Spanish, or Arabic is highly desirable to interface with regional boards.

Why Apply for This Position

Stepping into this executive track offers a distinct platform to reshape global humanitarian operations from the top down.

Systemic Macro Impact

Rather than managing a single country portfolio, this role allows you to directly shape the institutional health of dozens of national organizations, indirectly impacting the quality of care and protection delivered to millions of vulnerable children and families worldwide.

Executive-Level Growth

This position sharpens high-level executive competencies, challenging you to navigate international law, board politics, and large-scale operational risk. The profile cultivated in this role is highly sought after for global Chief Operating Officer (COO), Secretary-General, or Executive Director tracks within the international development market.

True Virtual Autonomy

Enjoy the flexibility of a 100% remote working framework backed by a sophisticated corporate digital ecosystem. This structure allows you to maintain a healthy work-life balance while collaborating daily with an elite, geographically diverse cohort of global changemakers.

Application Tips & Insights

Given the seniority of this placement, the recruitment panel bypasses generalized applications in favor of highly analytical, outcome-oriented profiles.

How to Tailor Your Executive Resume

Your CV should not simply list your past job titles; it must serve as an explicit data-driven ledger of institutional transformation. Keep your executive resume strictly under three to four pages and focus heavily on scale and scope. Use concrete metrics: “Oversees a capacity-building portfolio across 42 national member associations,” or “Redesigned a global financial compliance framework that reduced organizational audit failures by 35% over a three-year period.”

Key Themes to Highlight

• Matrix Management: Detail your exact strategy for driving alignment and accountability across complex, indirect reporting lines without relying on hard line-manager authority.
• Localization Success: Document instances where your technical intervention directly enabled a national branch or local partner to transition to full financial or operational autonomy.
• Crisis Leadership: Highlight your methodology for managing high-stakes governance or safeguarding crises under extreme time constraints and public scrutiny.

Additional Information

Understanding the contractual landscape of this remote executive post allows candidates to align their professional expectations effectively.

• Salary & Compensation: $120,000 – $145,000 per year, commensurate with experience, plus a comprehensive international benefits package including remote work stipends, health insurance coverage, and generous annual leave allocations.
• Work Arrangement: 100% Remote. The successful candidate can execute this role from any global location, provided they possess a stable, secure internet infrastructure and can align their core working availability with Central European Time (CET) or East African Time (EAT) operational zones.
• Travel Requirements: Willingness and ability to travel internationally up to 30% of the year for regional board meetings, country assessments, and global executive summits.
• Contract Details: Full-time, long-term employment contract subject to standard institutional probationary evaluations.
• Application Timeline: Review processes occur on a highly rigorous, rolling basis. Qualified candidates are advised to initiate their digital portal submissions immediately to guarantee technical screening review.

How to Apply

To ensure your executive profile successfully clears both automated tracking parameters and the executive search panel, follow the institutional submission guidelines precisely.

1. Navigate to the official federation career portal via the verified corporate recruitment link below.
2. Establish your secure candidate profile, completely filling out your executive employment history and international oversight milestones.
3. Upload a targeted, two-page Executive Cover Letter along with your comprehensive CV in English, detailing your specific alignment with federated governance and matrix management.
4. Provide a verified list of professional references from previous INGO Board Members, regional directors, or global executive peers who can speak directly to your organizational leadership.
5. Review all components for structural clarity and confirm your global time-zone availability before finalizing your digital submission.

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To find active vacancies and initiate your application, go straight to the official SOS Children’s Villages International Careers Portal. Make sure all supporting documents are fully uploaded and confirmed before the system closing date.

Please note: careersworldwide.com is not affiliated with SOS Children’s Villages International, the United Nations, or any official international federation. We function as an independent, professional career resource providing this comprehensive vacancy breakdown for educational, informational, and career advancement purposes only.

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