ICT Assistant (UNDP): High-Impact Technical Role in Suva, Fiji (Remote Options).The United Nations Development Programme (UNDP) is seeking a highly skilled and client-oriented ICT Assistant for its Pacific Office in Suva, Fiji. As the “Digital Backbone” of the Fiji Multi-Country Office (MCO), this role is critical in maintaining the technological infrastructure that supports UNDP’s fight against poverty, inequality, and climate change across ten Pacific nations.
This position is a glorious entry point into the UN’s digital innovation space, offering a National Personnel Service Agreement (NPSA-5) contract with a 1-year duration and potential for renewal. Notably, for the 2026 cycle, this role includes remote options, allowing for a modern, hybrid work-life balance while serving the Pacific region’s most vital humanitarian and development projects.
ICT Assistant (UNDP): High-Impact Technical Role in Suva, Fiji (Remote Options)
Background & Job Description
The UNDP Pacific Office serves a vast network including Fiji, Kiribati, the Solomon Islands, and Vanuatu. Within this complex geographic context, the Operations Team ensures that every project has the necessary “Digital Power” to succeed. Under the direct supervision of the ICT Associate, the ICT Assistant provides daily technical support, ensuring that hardware, software, and cloud-based systems are always mission-ready.
The role is more than just “IT support”; it is about Implementation of ICT Strategies. You will assist in migrating data to the UNDP Cloud, troubleshooting secure network environments, and supporting key regional events. This position fits into the broader goal of Digital Transformation, ensuring that the UN’s technology is as resilient and innovative as the solutions it provides for the planet.
Key Responsibilities
The ICT Assistant manages an exhaustive list of technical and administrative duties:
- System Strategy & Compliance: Ensuring all local systems align with corporate UN technology standards and Standard Operating Procedures (SOPs).
- Hardware & Software Maintenance: Performing routine repairs, changing electronic components (disks, memory), and installing upgrades for commercial and in-house software.
- Cloud & Network Administration: Monitoring file server traffic, troubleshooting network access, and assisting staff in migrating data to SharePoint and the UNDP Cloud.
- Cybersecurity Support: Implementing timely anti-virus updates and assisting in virus detection and removal to safeguard sensitive UN data.
- Administrative Oversight: Maintaining an up-to-date inventory of all software, hardware, and spare parts in coordination with Procurement.
- Knowledge Sharing: Organizing ICT training for staff to ensure the entire MCO is fluent in modern digital tools.
Qualifications
Education & Certification
- Requirement A: Completion of Secondary Education (High School) with 5 years of experience.
- Requirement B: A Bachelor’s Degree in Computer Science or IT with 2 years of experience.
- Mandatory Certifications: Applicants should possess Microsoft Certifications (Azure, Office 365) and Cisco Certifications (CCNA).
Experience & Skills
- Technical Proficiency: Hands-on experience with Windows-based applications, network administration, and ServiceNow.
- Digital Innovation (Desired): Familiarity with Power BI, Power Apps, and audio-visual conferencing systems.
- Standards: Knowledge of ISO 9001 or ITIL is highly desirable for the 2026 recruitment cycle.
- Languages: Fluency in English is required; knowledge of local Fijian languages is an asset.
Why Apply for This Position
Choosing a career with the UNDP in Suva offers a revolutionary perspective on global development. You will be working in one of the most beautiful yet climate-vulnerable regions in the world, where your technical skills directly enable life-saving programs.
The NPSA-5 grade provides a stable, competitive local salary with the added benefit of Remote Flexibility, which is rare for traditional ICT infrastructure roles. Furthermore, the networking potential is immense—you will support experts across ten countries, building a professional profile that is highly respected within the entire UN Common System.
Application Tips & Insights
The UNDP uses a Tiered Approach to hiring. Since this is an NPSA-5 vacancy, it is open to external candidates, but internal personnel whose posts are being abolished (Tier 0) or fixed-term staff (Tier 1) may be considered first.
- Focus on Cloud Skills: In 2026, the UNDP is heavily focused on “Cloud-First” strategies. Highlight your experience with SharePoint migration and Azure in your application.
- Use the STAR Method: During interviews, describe a gruelling technical failure you resolved and the glorious result it had on office productivity.
- AI Responsibility: If you use AI to draft your application, ensure you follow UNDP’s Guidance for Candidates on Using AI, ensuring the content is authentic and reflects your unique experience.
Additional Information
- Job Identification: 33982
- Salary/Grade: NPSA-5 (National Personnel Service Agreement).
- Location: Suva, Fiji (with Hybrid/Remote options).
- Contract Duration: 1 Year (Renewable).
- Deadline: May 21, 2026, 05:59 AM.
- Equal Opportunity: UNDP encourages applications from women and individuals from diverse backgrounds.
How to Apply
- Visit the Portal: Go to the UNDP Careers Site.
- Search Job ID: Use the Identification Number 33982.
- Required Documents: You will need to complete the online P11 form or upload a detailed CV highlighting your Cisco and Microsoft certifications.
- No Fee: Remember, UNDP never charges a fee at any stage of the recruitment process.
Frequently Asked Questions
1. Is this role open to international applicants? This is a National Personnel Service Agreement. It is primarily intended for Fijian nationals or those with a valid legal right to work in Fiji.
2. What does “NPSA-5” mean? The National Personnel Service Agreement (Level 5) is a standard UN grade for technical and administrative support staff. It offers a competitive local salary package and benefits.
3. Does the “Remote Option” mean I can work from outside Fiji? Generally, “Remote Options” in this context refer to a hybrid model within Fiji, allowing you to work from home part-time, though on-site presence in the Suva office will be required for hardware maintenance and physical repairs.
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Meta Title: ICT Assistant Suva, Fiji 2026: Apply for UNDP Remote-Option Role
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